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Dorchester Road Surgery
TwitterAbout Us
Dorchester Road Surgery is now part of Weymouth Bay Medical Practice, covering 3 sites consisting of Royal Crescent Surgery, Preston Road Surgery and Dorchester Road Surgery.
Welcome to Dorchester Road Surgery
We pride ourselves in our friendly and approachable attitude to all our patients. This culture is evident from the moment you step into the surgery. We have dedicated and hard working receptionists; efficient and helpful administration staff and a well trained and up to date team of clinical staff. We combine this with efficient systems. Our patient satisfaction surveys and performance quality data are consistently excellent.
We aim to remain a progressive and successful practice and strive always to improve. We hope you find our website informative and helpful.
Our Mission Statement
Patients are at the centre of our purpose. We aim to provide the highest quality of care we can to all our patients. We aim to provide this care safely and compassionately. We will listen to our patients and their experiences so that we can continue to learn, adapt, embrace, and improve the service we offer.
Our Vision
- To provide the best quality of care we can - delivered efficiently and with compassion.
- To respect all our patients and staff at all times.
- To listen and involve patients in their healthcare and decision making.
- To put patients at the centre of the surgery
- Provide an environment that is both professional and caring
- To value our staff to enable excellent teamwork and patient care.
Our Values
- To respect everyone and not to judge.
- To act with compassion and empathy
- To listen and learn.
- And to find time to care and laugh
See Our Reviews
We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website
You can see what other patients have said about us here
Alternatively, if you've had a bad experience we'd also like to know. Please contact us and let us know how we can improve.
Meet our Team
We have five doctors, three GP Partners and two Salaried GPs working together with the Primary Healthcare Team to provide the highest level of care for all our patients.
We pride ourselves on our friendly approachable work ethos while maintaining excellent standards of up to date medical care. The GP contract asks that all patients have a named accountable doctor to all intents and purposes this is the same as your registered doctor.
Accessibility Needs
We want to get better at communicating with our patients and ensure you can read and understand the information we send you.
If you find it hard to read our letters or if you need someone to support you at appointments, please complete our Accessibility Needs Form below.
Practice Information
Parking
There is parking available for patients visiting the practice at the back of the surgery with designated disabled bays. Please park carefully and avoid blocking access.
The surgery claims no responsibility for any damages whilst parking in our carpark.
Outdoor cycle racks are available for use in the car park. No dogs are allowed inside the building apart from guide dogs or assistance dogs. See our disabled access page for disability access information.
Patient Participation Group
The provision of good access to high-quality patient care for the local population is at the heart of how the practice works. There is an active patient participation group (PPG) which helps to organise patient events on health-related topics as well as providing feedback to the practice staff. For more information please see our patient group pages.
NHS Dorset – Integrated Care Board
NHS Dorset is the public name of NHS Dorset Integrated Care Board (ICB). NHS Dorset will undertake the statutory responsibilities of the clinical commissioning group (CCG) and will also be responsible for planning to meet the healthcare needs of people and communities in Dorset.
We will work more closely together across the NHS, local authorities, and many others in what is called the Dorset integrated care system.
GP Patient Survey
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.
Our overall CQC Rating was: GOOD
The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.
SEE THE FULL REPORT