Book an Appointment

For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.

This will help us to be more efficient by making an appointment available to you when you need it the most.

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Pharmacy & Self-Care


Help and support available from many National and Local Organisations

Visit our Self Help Zone


Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local pharmacy

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Urgent but NOT life-threatening

If you feel that your problem is urgent, you should tell the receptionist and every effort will be made for you to be seen the same day.

If the doctor needs to see you in person or you would prefer a face-to-face appointment, we will invite you to come in.

Please help us by telephoning 01305 766472 before coming to the practice.

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Book a Routine Appointment

I have a non-urgent problem and can wait up to 4 weeks to be seen. You can book appointments with your Doctor or Nurse Practitioner up to 4 weeks in advance.

Routine appointments with the Practice Nurse, Healthcare Assistant or Phlebotomist can also be pre-booked up to 4 weeks in advance.

Please help our Receptionists and Doctors by asking for the correct appointment. If your problem is urgent you will be offered an appointment on that day. If you have more than one problem you would like to discuss, please ask for a longer appointment.

Ways to book

  1. Contact us online using our online consultation platform
  2. Telephone: 01305 766472

How to Cancel?

  1. Contact us online to cancel your appointment
  2. Telephone: 01305 766472
  3. or Telephone 01305 769303
  4. or text 'cancel' from your Appointment reminder text

Have we got your correct mobile phone number?

We now send appointment reminders by text message. If you can’t make it on the day – please reply with "CANCEL".

Further details on how to cancel your appointment

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Life Threatening - Go to A&E

If you or someone you know has a life-threatening condition, such as loss of consciousness, a sudden confused state, chest pain, breathing difficulties etc, you should call 999.

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E